Hisense TV remote Privacy Policy
Privacy Policy
Effective Date: April 27, 2026
SYSCRAFT LABS LTD built the Hisense TV remote app as an ad-supported application. This Service is provided by SYSCRAFT LABS LTD and is intended for use as is.
This Privacy Policy explains how information is handled when you use our app.
1. About the App
Hisense TV remote is a remote-control app that helps users control compatible Hisense TVs from an Android device. The app works by connecting your phone and TV to the same Wi-Fi network, then allowing you to use your phone as a remote control.
2. Data Collection
We do not directly collect personal information from users through our own servers.
The app does not require account registration and does not ask users to provide personal information such as name, email address, phone number, contacts, photos, videos, or precise location.
3. Local Data Stored on Your Device
To make the app work properly, the app may store limited information locally on your device, such as:
• Saved TV IP address
• Paired TV information
• App settings and preferences
• Onboarding or setup status
• Remote layout preferences
This information is used only for app functionality, such as reconnecting to your TV more easily. This local information is not uploaded to our own servers.
4. Network Access
The app uses your local Wi-Fi network to discover and connect to compatible TVs. Network access may be used to:
• Check network availability
• Search for compatible TVs on the same Wi-Fi network
• Connect your phone to your TV
• Send remote-control commands to your TV
Your phone and TV must be connected to the same Wi-Fi network for the app to work correctly.
5. Advertising and Third-Party Services
This app contains ads and may use Google AdMob to display advertisements.
Google AdMob and the Google Mobile Ads SDK may collect and share certain information automatically, such as device information, IP address, advertising ID, app interactions, diagnostic information, and ad performance data. This information may be used for advertising, analytics, fraud prevention, security, and service improvement.
Google’s Privacy Policy:
https://policies.google.com/privacy
How Google uses information from apps:
https://policies.google.com/technologies/partner-sites
Google Ads information:
https://policies.google.com/technologies/ads
6. Data Sharing
We do not sell, rent, or trade users’ personal information.
We do not share personal data from our own servers because we do not directly collect personal data through our own servers.
However, third-party advertising services such as Google AdMob may collect and share certain data according to their own privacy policies and Google Play Data Safety requirements.
7. Data Security
We value your trust and use reasonable measures to protect information handled by the app. However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
This app is rated PEGI 3 and is suitable for general audiences. We do not knowingly collect personal information from children.
Third-party advertising services may process limited data according to their own privacy policies and applicable laws.
9. Data Deletion
You can delete locally stored app data at any time by:
• Clearing the app data from your Android device settings
• Uninstalling the app
This may remove saved TV connections, app preferences, and pairing information from your device.
10. Disclaimer
Hisense TV remote is an independent product and is not an official Hisense application. This app is not affiliated with, endorsed by, or sponsored by Hisense Technology Group Corporation or any of its subsidiaries.
All trademarks, brand names, and logos belong to their respective owners.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.
12. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
SYSCRAFT LABS LTD
Email: contact@syscraftlabs.com
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom